Contact Us

If you are a New York City resident in need of crisis assistance, call one of our 24-hour toll-free hotlines. If you are outside of New York, please refer to our Additional Resources page.

Safe Horizon Crisis Hotlines

  • Domestic Violence Hotline: 800.621.HOPE (4673)
  • Crime Victims Hotline: 866.689.HELP (4357)
  • Rape, Sexual Assault & Incest Hotline: 212.227.3000 OR 866.689.HELP (4357)
  • TDD phone number for all hotlines: 866.604.5350

If you need emergency assistance, call 911. If this is a non-emergency situation, please call one of our hotlines listed above.

Prefer to email for help (crisis only):*

*Please allow 72 hours for a response. If you need immediate assistance, please call us at 800.621.4673 instead of using email.

Walk-In Services


Streetwork Harlem Drop-In Center
209 West 125th Street
New York, NY 10027
Phone: 212.695.2220
Hours of Operation:
Monday, Tuesday, Thursday, and Friday (12:00 pm – 5:00 pm)
Intakes are conducted Monday, Tuesday, Thursday, Friday (10 am - 12 pm)
Evening groups are also offered.

Streetwork Lower East Side Drop-In Center
33 Essex Street
New York, NY 10002
Phone: 646.602.6404
Hours of Operation:
Mondays (2:00 pm – 5:00 pm) injection drug users only
Tuesday, Thursday, Friday (1:00 pm - 5:00 pm) Mondays by appointment only (10 am to 6 pm)
Evening groups are also offered.
Intakes are conducted Tuesday, Thursday, Friday (10 am – 5 pm).
Syringe exchange available each day.

By-Appointment Services


If you suspect child abuse, please report any incident to 800.342.3720 in New York State, or contact your local police precinct.

Bronx Child Advocacy Center
1775 Grand Concourse, 5th Floor
Bronx, NY

Jane Barker Brooklyn Child Advocacy Center
320 Schermerhorn Street
Brooklyn, NY 11217

Staten Island Child Advocacy Center
130 Stuyvesant Place
Staten Island, NY 10301

Queens Child Advocacy Center
112-25 Queens Boulevard
Forest Hills, NY 11375

Manhattan Child Advocacy Center
1753 Park Avenue
New York, NY 10035


Telephone: 347.328.8110
Monday to Thursday 9:00AM - 9:00PM
Friday 9:00AM - 6:00PM
Saturday 9:00AM - 5:00PM

For after-hours support, please call 800.621.4673


Telephone: 718.834.7430 x10
Monday through Friday (9:30AM-5:30PM)


Telephone: 718.943.8632
Monday through Friday (9:30AM - 5:30PM)

Donating to Safe Horizon

Interested in contributing to Safe Horizon or have a question about your donation?

Donate online

Donate via mail: Attn: Donor Services, 2 Lafayette Street, 3rd Floor, New York, NY 10007

Donate via phone: 212.577.8293

Questions about donating? Email us.

Media and Student Interview Requests

Media: Please visit our press & media inquiries section.

Students: Please email for academic interview requests.

*Please note that due to the sheer volume of student requests, Safe Horizon cannot guarantee an answer at all times. In addition, all student requests must be placed at least two weeks in advance of your deadlines.

Volunteering with Safe Horizon

Want to volunteer? Learn about our volunteer opportunities.

Looking for a specific volunteer opportunity? Email us at

Want to get your company involved? Learn about our corporate volunteer opportunities.

Safe Horizon Corporate Address and Telephone Number

2 Lafayette Street, 3rd Floor
New York, NY 10007
Phone: 212.577.7700
Fax: 212.577.3897

General Inquiries? Email us at if you need help regarding non-emergency or non-client services.

Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.
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