Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:
212.227.3000

TDD phone number for all hotlines:
866.604.5350

About Us

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Safe Horizon is the largest victims’ services agency in the United States, touching the lives of more than 250,000 children, adults, and families affected by crime and abuse throughout New York City each year. We offer assistance to victims through 57 program locations, including shelter, in-person counseling, legal services, and more.

Direct Services and Advocacy

Since 1978, Safe Horizon has provided victims of domestic violence, child abuse, human trafficking, rape and sexual assault, as well as homeless youth and families of homicide victims, with a wide range of comprehensive support. Our programs also partner with governmental and other community agencies to offer additional assistance, including finding resources for those living outside New York City.

Safe Horizon also advocates for policies on a local, state, and national level on behalf of those affected by violence and abuse.

Our Vision

Safe Horizon envisions a society free of family and community violence. We will lead the way by empowering victims of domestic violence, child abuse, sexual assault and human trafficking to move from crisis to confidence. 

Our Mission

Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

How We Can Help On ...

How to Reach Us

Are you a victim of crime or abuse in crisis? 800.621.4673 (HOPE)

Our hotline operates 24 hours a day, 7 days a week, toll-free

Prefer to email? help@safehorizon.org 

For crisis assistance ONLY - not for general, employment, or media/academic information requests. May take 48-72 hours for a response

Main Corporate Telephone: 212.577.7700

General Inquiry Email: info@safehorizon.org

Not for client assistance, employment, or media/academic interview inquiries

Media Requests: See our Newsroom page or email communications@safehorizon.org

Student/Academic Interview Requests: Please fill out and submit this form

Community Programs: Community Program locations (New York City)

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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.
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