Find Us
Quickly exit site Click on this button when your abuser enters the room. This page will be changed to Google.

Our Hotlines

For many survivors of violence, the journey to safety and healing starts with a simple phone call to one of our specialized hotlines.

Our Hotline advocates offer personalized, non-judgmental support, talk to you about your safety, provide information about resources in your community, and connect you to our programs and services.

Our confidential hotlines provide one-on-one support including:

  • Crisis counseling
  • Safety planning
  • Assistance with finding shelter
  • Information about resources

 We can assist in any language.


Our three 24-hour hotlines operate seven days a week, 365 days a year. Advocates are standing by right now to help you.

  • For help with domestic violence, please call our domestic violence hotline: 800-621HOPE (4673).
  • For help with all crimes, including support for family members of homicide victims, please call: 866-689-HELP (4357).
  • For help with rape and sexual assault, please call: 212-227-3000.
    • Or call NYC’s 311
    • In an emergency, call 911

TDD machine for hearing impaired clients for all hotlines: 866-604-5350.

Other Safe Horizon Contact Lines

Our centrally-located Community Programs work to provide ongoing support to survivors of all violence and abuse.

  • To access one of our Community Program locations, call our centralized Citywide Helpline, available during normal business hours (Mon. – Fri. 9 a.m.- 5 p.m.), 855-234-1042.

Our Streetwork Project hotline connects homeless young people up to age 25 to help.

  • The Streetwork Project hotline operates Mon. – Fri. except Wednesdays, 10 a.m.- 5 p.m, 800-708-6600.

Project SAFE provides free lock and cylinder changes to people who feel unsafe in their home in New York City.

  • Call: 855-234-1042 .Leave your contact information and expect a call back during normal business hours (Mon. – Fri. 9 a.m.- 5 p.m.)

To report child abuse, call the New York State Central Register of Child Abuse & Maltreatment: 800-342-3720.

Image of a map pin

Find Us

Find a Safe Horizon location near you
Find Us