Hotline and Chat

Safety starts with a phone call.

Safe Horizon operates the NYC Hotline, a 24/7, 365 day a year number for anyone who has experienced domestic or intimate partner violence, crime, abuse, or sexual assault.

Through one phone call, survivors can access direct, supportive counseling and referral to programs and services.

Our confidential Hotline is staffed by advocates who provide crisis counseling, safety planning, assistance finding domestic violence shelters, and information about resources, with translation services in over 25 languages. An online chat service is also available through the Hotline. 

How to get help

You can reach our Hotline easily by phone.

Call the 24-Hour Hotline

1-800-621-4673 (HOPE)

Chat Live Now

We're here to help.
Safe Horizon Staff Advocates for Survivors - Two Safe Horizon staff members wearing vermillion branded shirts smiling and advocating for survivors

Working together for a safer tomorrow.

Join our community of advocates supporting survivors on their journey to safety.