Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:
212.227.3000

TDD phone number for all hotlines:
866.604.5350

Volunteer Opportunities at Safe Horizon

Volunteer Details
Position:Volunteer Program Assistant - Queens Community Program
Category:AD
Type:VOL Volunteer
Term:PT
Reports To:Director
Location:Queens Community Program,
Description:Safe Horizon programs have a reception area where clients check-in and wait for assistance by a Safe Horizon staff person.

A volunteer's role is fluid and varies according to the immediate needs of a program. Volunteers should expect to assist Safe Horizon staff in varying capacities.

The volunteer may be asked to perform other administrative tasks. There may be an opportunity to greet and welcome clients and answer questions on a limited basis.


The volunteer may also perform the following
• Perform reception and administrative tasks, including:
• Data entry, photocopying and filing
• Preparation of newsletters and/or other materials
• Prepare mailings
• Online research
• Answer phones and intercom system as needed
• Greet clients as they arrive and direct them to appropriate sign-in
area – if needed
• Develop a working knowledge of the center and the role of volunteers
• Provide recommendations to improve the center’s volunteer usage

Additional Tasks (may include):

• Conduct initial client screening
• Update program resources
• Watch children while caregivers are meeting with program staff
• Distribute snacks and meals to children in waiting area
• Escort clients to other centers
• Perform other related tasks assigned by Safe Horizon staff members


• Willingness to give time, interest and energy to fulfill goals of the
program
• Willingness to work in an environment where clients may be in distress
• Ability to work both independently and as part of the team
• Flexibility and willingness to work on a variety of tasks
• Strong interpersonal skills necessary to communicate with staff and
clients
• Ability to work with a diverse staff and client population
• Basic knowledge of Microsoft Office

Responsibilities:The volunteer may be asked to perform other administrative tasks. There may be an opportunity to greet and welcome clients and answer questions on a limited basis.


The volunteer may also perform the following
• Perform reception and administrative tasks, including:
• Data entry, photocopying and filing
• Preparation of newsletters and/or other materials
• Prepare mailings
• Online research
• Answer phones and intercom system as needed
• Greet clients as they arrive and direct them to appropriate sign-in
area – if needed
• Develop a working knowledge of the center and the role of volunteers
• Provide recommendations to improve the center’s volunteer usage

Additional Tasks (may include):

• Conduct initial client screening
• Update program resources
• Watch children while caregivers are meeting with program staff
• Distribute snacks and meals to children in waiting area
• Escort clients to other centers
• Perform other related tasks assigned by Safe Horizon staff members
Qualifications: Willingness to give time, interest and energy to fulfill goals of the
program
• Willingness to work in an environment where clients may be in distress
• Ability to work both independently and as part of the team
• Flexibility and willingness to work on a variety of tasks
• Strong interpersonal skills necessary to communicate with staff and
clients
• Ability to work with a diverse staff and client population
• Basic knowledge of Microsoft Office
Education:Not Applicable
Salary:Unpaid
Hours:Not Applicable
Days: N/A
Submit a Resume


Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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