Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Volunteer Opportunities at Safe Horizon

Volunteer Details
Position:Volunteer Program Assistant - Bronx Family Court
Type:VOL Volunteer
Reports To:Director
Location:Bronx Family Court - 900 Sheridan Ave, 6th Floor, Bronx, NY 10451
Description:Safe Horizon programs have a reception area where clients check-in and wait for assistance by a Safe Horizon staff person. Working in a program’s reception area, volunteers will perform administrative tasks and help to create a supportive environment by greeting and welcoming clients. Volunteers may interact with clients awaiting services if they have questions. Some programs have limited client contact and primarily use volunteers in administrative capacities.

Responsibilities:A volunteer’s role is fluid and varies according to the immediate needs of a program. Volunteers should expect to assist Safe Horizon staff in varying capacities.

Core Responsibilities:

• Perform reception and administrative tasks, including:
• Data entry, photocopying and filing
• Preparation of newsletters and/or other materials
• Prepare mailings
• Online research
• Answer phones and intercom system as needed
• Greet clients as they arrive and direct them to appropriate sign-in area – if needed
• Develop a working knowledge of the center and the role of volunteers
• Provide recommendations to improve the center’s volunteer usage

Additional Tasks (may include):

• Conduct initial client screening
• Update program resources
• Watch children while caregivers are meeting with program staff
• Distribute snacks and meals to children in waiting area
• Escort clients to other centers
• Perform other related tasks assigned by Safe Horizon staff members


• Willingness to give time, interest and energy to fulfill goals of the program
• Willingness to work in an environment where clients may be in distress
• Ability to work both independently and as part of the team
• Flexibility and willingness to work on a variety of tasks
• Strong interpersonal skills necessary to communicate with staff and clients
• Ability to work with a diverse staff and client population
• Basic knowledge of Microsoft Office
Education:Not Applicable
Hours:Not Applicable
Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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