Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:
212.227.3000

TDD phone number for all hotlines:
866.604.5350

Career Opportunities at Safe Horizon

Career Details
Position:Senior Case Manager
Category:DS
Type:EMP Employee
Term:FT
Reports To:Manager, Brooklyn Criminal Court
Location:Brooklyn Criminal Court
Description:The Brooklyn Criminal Court program provides a safe reception center and various services to assist victims of crime navigate through the criminal justice system. The program provides crisis intervention, case management services, advocacy, information and referrals and practical assistance to survivors and victims of crime, providing client-centered safety assessments and risk management plans and reducing the impact of victimization.
Responsibilities:Essential Job Functions:

• Provide case services and crisis intervention to victims and survivors of crime;
• Conduct client-centered safety assessments and prepare risk management plans;
• Provide court orientation, criminal justice advocacy, accompaniment and support;
• Draft family offense orders of protection in Red Hook;
• Provide emergency practical assistance including transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement;
• Provide information and referrals for services such as shelters, long-term counseling, public assistance and other entitlements, and assistance with crime victim compensation by assisting clients with filing claims with the New York State Office of Victim Services (OVS);
• Advocate on behalf of clients with the District Attorney’s office, family and criminal court personnel and judges, NYPD, NYCHA and other subsidized housing, employers, schools and other social service agencies;
• Provide technical assistance, consultation and opportunities for training new Case Managers and Client Advocates;
• Participate in staff meetings, partner meetings and relevant trainings and seminars;
• Perform data entry into a computerized record keeping system; and
• Various other duties to be determine by supervisor.

Secondary Job Functions:

• Attend internal and external meetings, trainings and workshops;
• Assist with the administration of direct services;
• Provide back-up coverage at other sites such as Family Court and the Red Hook Community Justice Center.
• Contribute to front desk duties and providing assistance to volunteers and interns.
Qualifications:Knowledge and Skills:

Required:

• Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence;
• Strong communication and organizational skills;
• Ability to work under pressure in a calm and reassuring manner.
• Ability to generate one’s own tasks and develop creative solutions to problems.

Education:

Required:

• A Bachelor’s degree or high school diploma and equivalent training and experience

Experience:

Desirable:

• Experience working with survivors of domestic violence and other victims of crime;
• Experience with the criminal justice system;
• Bilingual in Spanish strongly preferred

Knowledge and Skills:

Required:

• Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence;
• Strong communication and organizational skills;
• Ability to work under pressure in a calm and reassuring manner.
• Ability to generate one’s own tasks and develop creative solutions to problems.

Education:

Required:

• A Bachelor’s degree or high school diploma and equivalent training and experience

Experience:

Desirable:

• Experience working with survivors of domestic violence and other victims of crime;
• Experience with the criminal justice system;
• Bilingual in Spanish strongly preferred

Submit Cover Letter & Resume To Link Below
Education:Not Applicable
Salary:$30,441 - $34,246
Hours:Not Applicable
Days: N/A
Submit a Resume


Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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