|Reports To:||Senior Director, Compensation & Benefits |
|Location:||2 Lafayette Street|
|Description:||Oversees daily administration of multiple benefit-related human resource programs and services, which may include health and welfare plans, retirement savings plans, work/life or other company-sponsored programs. Serves as the primary contact for and acts as liaison between employees and third-party administrators to resolve or answer claim issues and services-related concerns|
|Responsibilities:|| Responsible for understanding plan design and administrative practices to answer employees questions involving eligibility, plan/policy interpretation, and participant account management.|
Ensures the input of all enrollment data and changes are entered into the necessary information systems and monitors payroll deductions to ensure accuracy.
Issues appropriate notices and plan communications as may be necessary.
Responsible for handling and the security of employees' protected health information.
Facilitates enrollment meetings and new hire orientation as necessary.
Completes periodic (daily, weekly, monthly, etc.) reporting which may include detail and/or summary level information for use in management reports, or various HR-related initiatives, etc.
Day to day administration of benefits programs, leave of absence (LOA) and FMLA requests, Short-Term and Long Term Disability, and retirement savings plans
Ensures compliance with FMLA and HIPAA requirements
Responds to employee questions regarding benefits programs and FMLA. Provides services to employees to answer their benefit questions, handles and resolves escalated employee concerns and claim issues
Provides orientation to new employees, and processes newly eligible employees enrollment forms and changes; educates participants by providing clear and complete information in accordance with policy terms, and conditions
Ensures proper and timely processing of enrollments, status changes and termination of benefits coverage; coordinates with
Payroll to ensure that all enrollments, terminations and change data are reflected timely in HR and Payroll systems
Compiles census data during annual renewals.
Coordinate open enrollment process: prepares benefit packages, reviews and tracks returned forms, etc.
Perform data edits, audit reports and trouble shoot errors to ensure data integrity of employee records and vendor interfaces.
Reconciliation and payment of monthly benefit bills
Develops and maintains relationships with insurance carriers, third-party administrators, brokers
Process Benefits Enrollment and/or Change Forms and as well changes to specific vendor secure websites.
Administer and maintain the FSA plans by reconciling the bi-weekly file against payroll records; identifies potential discrepancies.
Analyze and prepare multiple benefit self-billing reports, check against supporting documentation/HRIS generated reports, and ensure bills are paid timely and accurately.
Prepare standardized COBRA eligibility letters and enrollment packets for terminated employees and addresses specific concerns.
Audit discrepancy reports for all vendors against Ceridian database
Perform other related duties as assigned by management including benefit related activities (Health Fair, Blood Drives, Flu Shots) and assistance in the implementation of new benefit programs.
Special projects as needed.
|Qualifications:|| Proficient with MS Office suite (Word, Excel, PowerPoint); |
Minimum of 1 year or more experience with Ceridian/ADP/SAP/PeopleSoft HRIS/Payroll or related systems with demonstrated working proficiency with spreadsheet and database/reporting applications
Minimum 2 years demonstrated experience administering employee benefits including knowledge of Medical, Dental, Vision, Life, LTD, STD, 401(a) and 403(b) (including loans, hardship withdrawals) and voluntary Benefit Plans along with HIPPA regulations, ERISA, COBRA, FMLA and other federal and state statutes.
Workers compensation, FMLA, State STD, Disability claim reporting, follow up, production of documents, statements, investigations etc.
Strong customer service, written and verbal communication skills.
Demonstrated success prioritizing multiple tasks
Detail oriented with high attention to accuracy
Demonstrated ability to resolve problems and follow through on commitments
Self-motivated, proactive, accountable and willing to resolve employee issues
Maintains knowledge of and analyzes government regulations, benefit program trends, and prevailing practices among similar organizations
Good organizational skills; detail-oriented and able to keep complete and accurate records
Technologically savvy; good familiarity with internet and updating web content
Experience with a HRIS such as Ceridian and a report writing system such as Crystal Reports strongly preferred
Ability to ensure integrity of information and workflow processes
We are an equal opportunity employer and we do not discriminate on the bases of race, age, gender, gender identity, or gender expression
All prospective job candidates must meet screening requirements, which includes a background check.