Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Career Opportunities at Safe Horizon

Career Details
Position:Senior Case Manager, Family Justice Center
Type:EMP Employee
Reports To:Director
Location:Brooklyn, NY
Description:Safe Horizon is the nation's largest victims' assistance organization. Safe Horizon's Criminal and Supreme Court Programs are community partners in New York City's Family Justice Centers, a collaborative project with the Mayor's Office to Combat Domestic Violence, community based organizations, the District Attorney's Office, and other agencies in order to provide comprehensive services to victims of domestic violence and their families. Safe Horizon staff provides information and referrals, assistance navigating the legal system, court orientation and advocacy with the District Attorney's Office as well as Judges, the Police Department and other organizations on behalf of the client.

Responsibilities:Essential Job Functions:

The Sr. Case Manager will interview all new clients who access the Family Justice Center and address their immediate needs. Client Services Specialist’s provide comprehensive services to individual clients and families impacted by violence (domestic violence, rape and sexual assault). Services provided may include assessment, case planning, case facilitation, referrals and information workshop. The Sr. Case Manager coordinates with Safe Horizon supporting programs and local agencies to provide short and long term care necessary to meet the needs related to victims of violence.

• Assumes responsibility for the most complex cases
• Communicate clients' needs and expectations with Family Justice Center advocates;
• Assist in determining next steps for clients' visit at the Family Justice Center;
• Provide safety assessment and risk management;
• Provide information, referrals and advocacy on the telephone and in-person;
• Link the client to on and off-site partners;
• Provides crisis intervention to victims and survivors of crime with special emphasis on working with survivors of domestic violence;
• Provide criminal justice advocacy, accompaniment and support;
• Engage in risk assessment and safety planning;
• Provide emergency assistance including transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement (the Senior Case Manager may be ultimately responsible for dissemination of financial assistance);
• Provides information and referrals for services such as shelters and long-term counseling:
• Provides information regarding public assistance and other entitlements, and assistance with CVB applications;
• Advocate on behalf of clients with the District Attorney’s office, Court personnel, NYPD, NYCHA and other subsidized housing, employers, schools and other social service agencies;
• Perform data entry into computerized record keeping system;
• Collect demographic data on a daily basis and input all data into confidential database;
• Document client interactions and compiling statistics monthly;
• Perform other duties as assigned.
Qualifications:Qualifications and Skills:

• Bachelor's Degree or equivalent training and experience.
• At least two years of prior direct service experience in a social service setting is required, or a minimum of one year of direct service at Safe Horizon.
• Experience working with survivors of domestic violence and other victims of crime.
• Knowledge of Microsoft windows is required.
• Bilingual English/Spanish strongly preferred.

We are an equal opportunity employer and we do not discriminate on the bases of race, age, gender, gender identity, or gender expression

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

If you do not wish to enter your Social Security number at this time, select NO in the “Release Authorization” section. Selecting NO will not adversely affect your employment application.

All prospective job candidates must meet screening requirements, which includes a background check.

Education:Bachelor's Degree
Salary:$30,441 - $34,246
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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