Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:
212.227.3000

TDD phone number for all hotlines:
866.604.5350

Career Opportunities at Safe Horizon

Career Details
Position:Lead Maintenance Worker, DV Shelter
Category:MG
Type:EMP Employee
Term:FT
Reports To:Director - FPM
Location:Various
Description:The Facility & Property Management Department is responsible for the safe and efficient operation of Safe Horizon shelter facilities throughout New York City that provide temporary housing for victims of domestic violence.
Responsibilities:The Lead Maintenance Worker (LMW) is responsible for the day-to-day maintenance, upkeep, and safe operation of the shelter facility. The LMW is responsible for ensuring compliance with all facility-related governmental regulatory requirements. Duties include performing janitorial and custodial tasks, operating all building systems including heating, hot water, and fire safety, undertaking repairs in consultation with supervisors and consistent with industry best practices.

Under the direction of the Senior Director of Facilities Management, the Lead Maintenance Worker is responsible for:

• Maintaining the shelter facility to comply with all applicable governmental regulatory requirements; Trains and supervises maintenance staff;
• Over sees and evaluates staff work performance and recommends personnel action as appropriate in accordance with agency policies and procedures;
• Orders janitorial and maintenance supplies as needed in a manner that is in compliance with Safe Horizon procurement and budgetary requirements and procedures;
• Manages the maintenance supply budget;
• Ensures that regular maintenance tasks are completed in a timely and efficient manner and that associated reports and checklists are completed and submitted to supervisors as required;
• Maintains and accounts for Safe Horizon equipment and tools utilized for facility maintenance tasks including assigned vehicle(s);
• Utilizes computer-based systems and resources to assign work, order supplies, manage timesheets, etc.;
• Communicates and collaborates with the Shelter Program Director regarding facility maintenance needs, task, assignments, and maintenance work schedules.

Specific responsibilities include:
• Ensures that all daily, weekly, monthly and yearly cleaning and repair tasks are carried out and kept up to date and that the shelter is maintained in a sanitary, attractive, and orderly condition;
• Develops and executes daily work flow and schedules for maintenance teams;
• Monitor and ensures appropriate ordering, storing, inventory and use of shelter cleaning and maintenance supplies and equipment;
• Conducts periodic inventory of furniture, appliances, supplies, equipment and machinery;
• Prepares weekly facility inspection reports of each room/apartment;
• Maintains and submits monthly vehicle use and site safety logs;
• Prepare monthly vehicle log, life/safety inspections, web helpdesk summaries and daily task check list
• Monitors contractors’ work and other facility service providers in the shelter/ and or dwellings
• Assist in the establishing procedures and schedules for cleaning and maintenance of buildings, including trash disposal and removal.
• Work in conjunction with shelter personnel to ensure residences (rooms, apartments, etc.) are ready for occupancy as needed
• General administrative and other related duties as needed and as assigned;

Qualifications:• High school diploma or equivalent (or equivalent relevant experience) required
• 1-2 years supervising maintenance workers in custodial operations, facilities and/or property management, or a construction or facilities management environment.
• Certificate or certification in a building trade, maintenance, building systems or building equipment repair is desirable
• Requires knowledge and experience in supervision, industrial/commercial building maintenance, janitorial maintenance/housecleaning, repair and fire safety
• Demonstrated experience using and training personnel in the use of power equipment utilized in the performance of this job
• Demonstrated leadership skills including organizing, planning, scheduling and coordinating workloads to meet established deadlines and milestones
• Demonstrated English writing and verbal communication skills, along with strong interpersonal skills to effectively interface with all levels of employees, management and outside representatives
• Ability to safely lift and move a minimum of 35 pounds on a regular basis
• Ability to manage multiple demands and work well independently or within a team
• Valid NY State Driver’s license with no suspensions and fewer than 3 points required
• Basic computer skills a must: word processing, email, spreadsheets, and use of web-based systems.
• Hours: full time, various hours, weekends and some evenings
• Fire safety certification desired


We are an equal opportunity employer and we do not discriminate on the bases of race, age, gender, gender identity, or gender expression

All prospective job candidates must meet screening requirements, which includes a background check, finger printing and State Central Registry clearance.

Education:High School Degree / G.E.D.
Salary:
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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