Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:
212.227.3000

TDD phone number for all hotlines:
866.604.5350

Career Opportunities at Safe Horizon

Career Details
Position:Case Manager-Family Court
Category:DS
Type:EMP Employee
Term:FT
Reports To:Director
Location:Family Court - Queens
Description:The Family Court Program offers counseling, case management and practical assistance to victims of crime. The overall goal of the unit is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence and victims of juvenile crime involved in the family court system and at the County Family Justice Center.

At Safe Horizon, we believe our clients are the experts in their own lives. In order to help a survivor of violence, we must support their right to make their own decisions and choose their own path based on what is most important to them. This is the foundation of client-centered practice. At Safe Horizon, Client Centered Practice means supporting clients as they make difficult choices in their lives around their safety.


Responsibilities:• Providing crisis intervention, emotional support and case management to victims of crime and abuse;
• Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;
• Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;
• Safety planning and risk assessment;
• Referring victims to shelters, relocation assistance, and medical facilities when deemed appropriate;
• Providing emergency practical assistance including transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;
• Working with the Corporation Counsel Family Court Division staff providing crisis intervention and practical assistance to complainants working with their attorneys;
• Attending internal and external meetings, trainings and workshops;
• Maintaining thorough and accurate case records and statistics;
• Various other duties to be determined by supervisor



Qualifications:Secondary Job Functions:
• The case manager must maintain case records and statistics and perform other administrative duties.
• Understanding of the dynamics of domestic violence and other forms of victimization
• Experience working with survivors of domestic violence.
• Excellent communication and organizational skills
• Ability to work as part of a team while also independently generating tasks.
• Bachelor’s Degree in Social Work or related field or equivalent experience and training
• Bilingual/Spanish candidate

We are an equal opportunity employer and we do not discriminate on the bases of race, age, gender, gender identity, or gender expression

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

All prospective job candidates must meet screening requirements, which includes a background check.


Education:Bachelor's Degree
Salary:$28,992- $32, 615
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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