Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Career Opportunities at Safe Horizon

Career Details
Position:Supervising Social Worker
Type:EMP Employee
Reports To:Director
Location:Jackson Heights
Description:The Supervising Social Worker provides supervision to a team of case managers and provides direct client services to individuals and families impacted by violence including intimate partner and family violence, sexual assault, and homicide
Responsibilities:• Responsible for bi-weekly case supervision and support to specified Case Managers, in accordance with Safe Horizon’s quality supervision policy;
• Monitors staff's performance through regular observation of client work and documentation, and coaches staff in providing client-centered safety assessments and risk management plans;
• In partnership with the Director of the program, recruits, hires and trains staff, and manages staff performance in accordance with agency policy;
• Assist the director with monitoring the flow of daily program demands to ensure consistency and quality client centered services;
• Co-facilitates group supervision with Clinical Director;
• Over-sight of support groups offered by program;
• Co-facilitates psycho-educational support groups for clients to learn to assess their own needs;
• Assess clients with mental health needs and coordinate referrals for services;
• Establishes linkage with external mental health providers to facilitate referrals;
• Provides on call support to program staff in the absence of program director;
• Conducts client centered safety assessment and risk management planning to a small caseload of victims of crime and abuse, including children
• Provides crisis intervention, short term supportive counseling and case management services;
• Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;
• Provides information and referral for clients for services such as shelters, mental health treatment, public assistance and other entitlements;
• Provides emergency practical assistance for clients including transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement;
• Conducts educational presentations and trainings and participates in outreach events for community groups about sexual assault, domestic violence and other related topics;
• Participates in staff meetings, community meetings and relevant trainings and seminars;
• Performs data entry into a computerized record keeping system and maintains thorough and accurate case records and statistics;
• Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;
• Works collaboratively with other Safe Horizon administrative and operations department
• Various other duties to be determined by supervisor.
• Strong interpersonal relationship and crisis management skills;
• A sound knowledge of victimization issues;
• Individual must have the ability to work in a crisis-driven setting;
• The ability to balance administrative responsibilities, client needs and task management skills are required;
• Excellent verbal and written communications skills.
• Bilingual, Spanish speaking strongly preferred.
• Master’s Degree in social work required
• Prior supervisory experience required
• Experience working with clients of all ages, including children, in a social service setting providing short-term counseling and/or case management.
• Preferably 2-3 years of experience working with victims of sexual assault, domestic violence, or child abuse, and/or general mental health practice.

All prospective job candidates must meet screening requirements, which includes a background check.

Education:Master's Degree
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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