Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Career Opportunities at Safe Horizon

Career Details
Position:Program Assistant
Type:EMP Employee
Reports To:Sr. Director
Location:320 Schermerhorn Street
Description:Safe Horizon is the nation’s leading nonprofit victim assistance, advocacy and violence prevention program. Safe Horizon’s Child Advocacy Centers (CAC), play a critical, front-line role in responding to child sexual abuse and severe physical abuse by providing a coordinated and collaborative approach to the investigation of such cases, while ensuring that victims receive immediate, effective support. In each Child Advocacy Center, Safe Horizon partners with the New York Police Department, the Administration for Children’s Services, the local District Attorney and local medical providers (currently from Brooklyn Hospital Center, LIJ/North Shore Schneider’s Children’s Hospital and Columbia University Hospital), to ensure that an expert response begins as soon as a child victim steps through the door. At the Safe Horizon CACs, a team of child protective caseworkers, police detectives, pediatricians, prosecutors and Safe Horizon staff work together in a child-friendly setting to conduct joint forensic interviews and provide expert evaluation and therapeutic services, in order to improve the quality of child abuse investigations, prosecutions and outcomes and minimize further trauma to child victims and their families.
Responsibilities:The Program Assistant is the first point of contact for all children and families entering the CAC. The Program Assistant will welcome and orient every child and non-offending family members to the CAC and immediately link the family to a Senior Case Manager. The Program Assistant plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission of the CAC. In addition, the Program Assistant is responsible for:
• Answering and directing telephone calls, faxes and mail directed to the person or department ;
• Managing reception area;
• Acts as liaison with MDT partners for purchasing supplies, processing paperwork;
• Linking all families to the appropriate CAC service providers;
• Supervising the child play area;
• Collecting basic client intake information;
• Assisting in supervising the playroom volunteers;
• Assisting in straightening up the playroom at the end of every day;
• Assisting in Centers’ administrative office duties including report preparation, NCAtrak data input, processing payment requests;
• Scheduling and coordinating internal and external meetings;
• Participating in weekly supervision, staff meetings and required trainings;
• Other program related duties as necessary
Qualifications:• College degree preferred or equivalent combination of college course work and professional experience.
• Proficiency in Microsoft Excel, Outlook and PowerPoint; Excellent interpersonal and organizational skills required.
• Prior experience working with children. Bilingual in English and Spanish strongly preferred.
• Candidates must consent to a criminal background check and a check of the State Central Registry.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

All prospective job candidates must meet screening requirements, which includes a background check, finger printing and State Central Registry clearance.

Safe Horizon is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders,
Education:High School Degree / G.E.D.
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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