Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Career Opportunities at Safe Horizon

Career Details
Position:Senior Director, Child Advocacy Center
Type:EMP Employee
Reports To:Vice President
Location:Staten Island
Description:Safe Horizon is the nation’s leading victim assistance organization, touching the lives of 250,000 people each year who have been impacted by violence. Safe Horizon provides a holistic array of services to victims of child abuse, domestic violence, rape and sexual assault, human trafficking and other crimes through a network of more than 50 program locations throughout the five boroughs of New York City. Safe Horizon’s Child Advocacy Centers (CACs) are a key component of the services we provide. Safe Horizon is the only organization in the country operating four fully co-located, nationally accredited CACs in an urban setting. In each Child Advocacy Center, Safe Horizon partners with the New York City Police Department, the New York City Administration for Children’s Services, the borough District Attorney’s offices, Corporation Counsel and premier local hospitals to provide an effective, coordinated, child-focused response to sexual abuse and severe physical abuse. Serving more than 4,000 child victims each year, our four CACs provide child friendly locations for children, their non-offending caregivers, and other impacted family members to receive expert, coordinated services. Our co-located approach minimizes the need for repeated interviewing, reduces the risk of further trauma, and helps the child and family heal and attain justice much more quickly.
Responsibilities:The Safe Horizon Senior Director is responsible for the overall management of the CAC and facility, comprised of approximately 40-60 staff from Safe Horizon and partner agencies. The Senior Director provides vision, oversight and strategic leadership to Safe Horizon CAC staff, the CAC Inter-agency Operating Committee, the CAC Team Leaders and the Multidisciplinary team at large. As such, the Senior Director has senior management and leadership responsibilities within the realm of the CAC, while also operating as a member of Safe Horizon’s leadership team.

The Senior Director will work collaboratively with Safe Horizon’s leadership and the leadership of the CAC partner agencies to achieve the following:

• Provide leadership to the interagency partners and Safe Horizon staff in the development and implementation of CAC best practices through quality improvement initiatives;
• Update and maintain CAC operational policies, protocols and MOUs to reflect current practices, in accordance with NYS and national CAC Program Accreditation Standards and all contractual funder obligations;
• Enhance service delivery and coordination through leading multidisciplinary case reviews and other forums to ensure that child victims receive an immediate, coordinated and expert response.
• Provide fiscal oversight and management of the CAC program budget, in coordination with Safe Horizon’s Finance and Development departments;
• Provide direct supervision to the CAC’s Safe Horizon management team, including, but not limited to the Director of Clinical and Forensic Services and administrative staff, in accordance with the CAC Quality supervision plan;
• Assume a lead role in hiring passionate, expert, qualified CAC staff, and providing on-going guidance, consultation and training;
• Ensure that all public and private contract objectives are achieved, and that associated reports are completed accurately and in accordance with required timeframes;
• Fully implement the Centers’ case tracking system, in coordination with the CAC multidisciplinary team, to monitor and assess case outcomes, analyze trends and overall effectiveness of CAC services;
• Represent Safe Horizon and the CAC at local, state and national conferences, public hearings, state and local taskforces, community forums and through media appearances in coordination with Safe Horizon’s Marketing and Communications Department;
• Assist Safe Horizon’s Development Department in achieving annual CAC fundraising goals;
• Chair the CAC Inter-Agency Operating Committee, comprised of top partner agency leadership;
• Develop and coordinate relevant training opportunities to increase competencies and skills for the CAC multidisciplinary team members;
• Participate in weekly supervision and bi-weekly CAC leadership team meetings.
• Perform other job duties as assigned.
Qualifications:• An advanced degree (MSW, JD, PhD, or MPA) or related field required.
• A minimum of five years of senior management experience required.
• Ability to provide strategic leadership, expert consultation and management to a diverse, multi-disciplinary team;
• Excellent interpersonal, diplomacy, and conflict-resolution skills required. Significant experience and passion for working with child and adult survivors of abuse and trauma is required.
• Prior experience working with criminal justice, child protection and social service systems is preferred.
• Strong writing and public speaking skills needed.
• Ability to manage and organize multiple projects, working within a fast-paced, pressured work environment is essential.
Education:Master's Degree
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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