Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Career Opportunities at Safe Horizon

Career Details
Position:Relief Youth Advocate
Type:EMP Employee
Reports To:Supervising Social Worker
Location:Upper Manhattan
Relief Youth Advocates work part-time and on-call, filling in for full-time youth advocate absences at the Overnight and Outreach program. These individuals provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). Services provided by relief youth advocates are the same as full-time youth advocates and include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), and groups. The relief youth advocates coordinate with Safe Horizon supporting programs and local agencies to provide short and long term care necessary to meet the wide range of needs related to homeless adolescents.
Responsibilities:• Engage adolescents into program structure (harm reduction philosophy, rules, mutual respect)
• Provide case management, prepare case records, prepare monthly and quarterly statistical reports
• Maintain all nightly client records, files and documentation
• Intake and assess individuals seeking assistance
• Provide reparative interventions using a comprehensive harm reduction approach
• Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest)
• Provide information to homeless adolescents regarding shelter options
• Mediate internal conflicts
• Provide crisis intervention for residents
• Provide group facilitation and conduct educational presentations on HIV/AIDS, risk reduction and topics related to sub-populations of homeless youth
• Participate in staff meetings, staff trainings, and appropriate training workshops
• Serve as a advocate and liaison for clients negotiating the shelter system and other social service programs

Qualifications:Knowledge and Skills:


• Compassionate approach to others and openness to new ideas
• Dynamic energy, able to multi-task and negotiate multiple demands on attention
• Non-judgmental approach and ability to empathize with others
• Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills
• Genuine interest in working with disenfranchised youth and young adults
• GED or High School Diploma


• Bi-lingual Spanish
• Understanding of harm reduction perspective
• Demonstrate the ability to work independently
• Bachelor’s Degree in social services, creative arts, liberal studies or any field related to working with youth.
• At least 1 year working with the homeless population, youth, or harm reduction



• Experience working in a social services setting, OR
• Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
All prospective job candidates must meet screening requirements, which includes a background check, finger printing and State Central Registry clearance.

Safe Horizon is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders, gender identities or expressions, ages, sexes, sexual orientations, national origins, disabilities, and citizen, marital, veteran and HIV statuses

Education:High School Degree / G.E.D.
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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