Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Career Opportunities at Safe Horizon

Career Details
Position:Case Manager - CRCS - Streetwork
Type:EMP Employee
Reports To:Assistant Director, Director and Supervising Social Worker
Location:Upper Manhattan
Description:Case Managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use and survival sex). Services provided by case managers include assessment, case planning, case management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, HIV testing, recreational activities and support groups. The case manager coordinates with Safe Horizon supporting programs and local agencies to provide short and long term care necessary to meet the wide range of needs related to homeless adolescents.
Responsibilities:•Intake and assess prospective clients
•Engage adolescents into program structure (harm reduction philosophy, rules, mutual respect)
•Perform Crisis intervention and individual counseling using a harm reduction approach
•Provide case management to a caseload of homeless young adults
•Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) when needed
•Advocate on behalf of clients within various public benefits systems and other social service providers
•Prepare case records, monthly and quarterly statistical reports
•Mediate client conflicts and de-escalate clients in crisis
•Enroll eligible youth in CRCS to address high risk behaviors around drug use and sexual risk
•Meet monthly CRCS deliverable of enrollments, sessions, and completions
•Escort homeless youth to services as and appointments as needed
•Conduct HIV testing
•Participate in case conferencing
•Maintain routine administrative responsibilities
•Participate in staff trainings, staff meetings and staff group process workshops
•Participate in weekly supervision.

Secondary Job Functions:
•Reconcile Petty Cash
•Identify new resources appropriate for population
•Provide wellness and recreational (engagement) activities
•Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers
•Provide group activities, workshops and prepare meals as needed

Supervisory Reports: None

Interacts with:
•All Streetwork program sites and staff
•All internal Safe Horizon programs and departments that can comprehensively support the client and case plan
•All external agencies and organizations that can provide appropriate services to the client

Qualifications:Required Knowledge and Skills:
•Compassionate approach to others and openness to new ideas
•Dynamic energy, able to multi-task and negotiate multiple demands on attention
•Non-judgmental approach and ability to empathize with others
•Clear and concise verbal and written communication skill, excellent interpersonal and organization skills
•Genuine interest in working with disenfranchised youth and young adults
•Understanding of and ability to work from harm reduction perspective
•Demonstrated ability to work independently
•Bi-lingual Spanish

Educationn Required:
•BA or High School Diploma/GED plus 2-3 years related experience

•Bachelors Degree in social services, creative arts, liberal studies or any field related to working with youth.

Experience Required:
•At least 1 year working with the homeless population, youth, or harm reduction
•Experience working in a social services setting, OR
•Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards.

•Basic understanding of computer and systems for managing case records

All prospective job candidates must meet screening requirements, which includes a background check, finger printing and State Central Registry clearance. If you do not wish to enter your Social Security number at this time, select NO in the ¡§Release Authorization¡¨ section. Selecting NO will not adversely affect your employment application.
Education:Bachelor's Degree
Salary:$28,992 - $32,615
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.

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