Safe Horizon (www.safehorizon.org) is the largest non-profit organization helping victims of crime and abuse in the United States, and is recognized, both nationally and globally, for its expertise in addressing violence and victimization. The array of services we provide in NYC is made possible by a team of nearly 600 professionals who offer years of experience and extraordinary responsiveness to the communities they serve. The organization is structured as a network of more than 50 program locations across NYC, with central administrative headquarters in lower Manhattan. While Safe Horizon’s services are available for all crime victims and reach children, youth, women, men, and families facing crisis; we are most notably recognized for our work with victims of domestic violence, child abuse, human trafficking, and homeless youth. There is no other provider in New York State that offers this range of assistance for families affected by domestic violence.
The Research and Evaluation Department is responsible for providing programs with strategies, tools and direct support to ensure the implementation of standardized practices and for conducting evaluation and research projects that contribute to Safe Horizon’s thought leadership in the field. Through the development of program practices, quality assurance protocols, documentation review, program observations, client and staff interviews, data analysis, and report writing, Research & Evaluation informs management about client needs, characteristics and outcomes of Safe Horizon’s services and programs. The role of the Research and Evaluation Analyst is to monitor client service and provide information, effective support and descriptive data in support of Safe Horizon’s mission, primary service obligation and strategic plan goals.
- Work collaboratively as a member of the Research & Evaluation team to implement, and monitor client service practice using protocols, standards and tools;
- Ensure that the documentation of client-centered program practice meets agreed upon standards through implementation of policies, practices, procedures and data collection mechanisms that anticipate and respond to the operational needs of the organization;
- Provide technical assistance to program staff regarding the implementation of QA evaluation protocols and tools and engage clients staff and other providers in the community for purposes of process evaluation and assessment;
- Provide project coordination to program staff regarding the development and implementation of Safe Horizon’s client management system;
- Actively participate in quality assurance projects as well as program practice and process evaluations;
- Manage multiple data sets and data bases that contain confidential information about clients;
- Conduct routine site visits to engage staff in adherence to program practice with up to 10% of time on weekends or evenings;
- Maintain project timelines; coordinate across team members; ensure team’s compliance with deadlines;
- Develop reports and presentations of research updates and findings; prepare tables, figures, and charts.
- A Bachelor’s degree in required, a Master’s degree in public health, social work, or another related field preferred.
- 2 years of experience conducting program evaluation and/or quality assurance initiatives required, preferably with project management experience.
- 2 years of experience working with victims of domestic violence, child abuse and neglect, or sexual abuse.
- Willingness to travel within all New York City boroughs.
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply
Safe Horizon is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders, gender identities or expressions, ages, sexes, sexual orientations, national origins, and disabilities, as well citizen, marital, protected veteran and HIV statuses.