Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

Job Opportunities at Safe Horizon

Job Details
Position:Senior Case Manager
Type:EMP Employee
Reports To:Director
Location:Queens Family Court

The Family Court Program offers crisis intervention counseling, case management services, advocacy and practical assistance to survivors of domestic violence and victims of juvenile crimes who are seeking assistance in Family Court.. The Senior Case Manager will provide court and office-based crisis intervention, case management service, court accompaniment and advocacy for survivors of domestic violence.


• Providing crucial support to domestic violence victims and their children.. • Providing crisis intervention, emotional support and case management services in family court to victims of crimes committed by juveniles. • Assisting in the coverage of night court when necessary. • Providing information to domestic violence victims in Queens Family Court regarding the family court process. • Advocating with family court personnel (Judges, Court Clerks, Court Officers Corporation Counsel Attorneys, civil legal attorneys,) on behalf of clients. • Advocating on behalf of clients with the NYPD, NYCHA and other subsidized housing, employers, schools and other social services agencies • Safety planning and risk assessment. • Providing emergency practical assistance including transportation, food vouchers, financial assistance, emergency cell phones, • Data entry into record keeping system • Acting as Super User of organization’s Case Management System. • Writing and submitting timely reports and other administrative requirements • Various other duties as required. Secondary Job Functions: • Attending internal and external meetings, trainings and workshops • Working with the Director to develop presentations to educate the community about the program and the dynamics of domestic violence and the effects of juvenile victimization. • Assisting with the administration of direct service.


Required skills: • Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence. • Experience with the family courts and criminal justice system preferred. • Strong communication and organizational skills. • Ability to work under pressure. • Must be able to work as a part of a team and independently. Qualifications: • Bachelor’s degree and two years relevant experience preferred or combination of education and experience. • Experience providing individual counseling/crisis intervention, • Knowledge of victimization issues and sensitivity to domestic violence, child abuse and neglect and sexual abuse is necessary. All prospective job candidates must meet screening requirements, which may include a background check, credit check, finger printing and State Central Registry clearance. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment Safe Horizon is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders, gender identities or expressions, ages, sexes, sexual orientations, national origins, and disabilities, as well citizen, marital, protected veteran and HIV statuses.

Education:Bachelor's Degree
Hours:Not Applicable
Days: N/A
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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.
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