Hotline Phone Numbers

Domestic Violence Hotline:
800.621.HOPE (4673)

Crime Victims Hotline:
866.689.HELP (4357)

Rape & Sexual Assault Hotline:

TDD phone number for all hotlines:

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Safe Horizon's Community Programs to Launch Citywide Helpline

Safe Horizon's Community Programs to Launch Citywide Helpline

New Helpline to Offer Potential Clients Easy Way to Access Safe Horizon’s Community Programs

Safe Horizon, the largest victim service agency in the country, announced today a new citywide phone helpline that will make access to critical victim’s services easier at any of Safe Horizon’s Community Program sites, regardless of location.

Potential clients and those wishing to refer clients can call the Safe Horizon Community Programs Helpline (855-234-1042) from 9am to 5pm, Monday through Friday. Callers will benefit from immediate answers to questions and be able to schedule additional services at any of four sites across the region if needed.

Safe Horizon’s Community Programs support, educate, and advocate for victims of crime and abuse throughout New York City. Potential clients of violence can receive crisis intervention, practical and emergency assistance, information and referrals, individual counseling, access to support groups, and support through safety-focused advocacy. Yearly, more than 4,000 individuals receive support through the Community Program sites including those benefiting from related outreach in their communities.

We believe that this enhancement will enable us to provide more effective and efficient service to clients,” said Ariel Zwang, CEO of Safe Horizon. “The helpline will get people speedy attention over the phone and enable our staff to deepen relationships with clients who need more in-depth services on site.”

Any calls received outside of operating hours to the Community Program’s Helpline will be responded to within 24 hours or be redirected to Safe Horizon’s Hotline. Anyone in crisis, however, should call the Safe Horizon Hotline, (800-621-HOPE (4673), which is available 24 hours a day, seven days a week.

About Safe Horizon

Safe Horizon is the largest victims’ services agency in the United States, with more than 50 locations touching the lives of 250,000 children, adults, and families affected by crime and abuse throughout New York City each year. Since 1978, Safe Horizon has provided victims of domestic violence, child abuse, human trafficking, rape and sexual assault, as well as homeless youth and families of homicide victims, with a wide range of comprehensive support.  They partner with governmental and other community agencies to offer additional assistance, including finding resources for those living outside New York City.

For more information on Safe Horizon and its services, please visit

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Safe Horizon's mission is to provide support, prevent violence and promote justice for victims of crime and abuse, their families and communities.
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